The growth and success of our firm is the direct result of highly driven, client-focused employees. While we are not always actively recruiting, we encourage inquiries from highly qualified lawyers and staff. Please email us at

Software Training Manager

Bailey & Glasser LLP, a growing 60-lawyer law firm headquartered in Charleston, WV and with offices in eight locations, is seeking a Software Training Manager. This full-time position will be an integral part of the firm, whose practice centers on complex commercial, class action, and mass tort litigation, and whose corporate practice ranges from handling multi-billion dollar energy and finance transactions, to advising businesses large and small, to working with foreign investors doing business in the United States.

This hire will work from the Charleston, WV, office and will report to the firm’s CFO/CAO.

The successful candidate will be a self-motivated, organized person who enjoys helping others. This position will be the main point of contact for training our employees, answering questions and keeping everyone up-to-date on our programs. This person must thrive in a fast-paced environment, not be afraid of long hours, and work well with others. Travel to our offices around the country will be required. This person will be our “champion” of on-going technology learning. If you feel you have excellent communication and people skills and are looking to be part of a great team, please send your resume to

Salary: $45,000 to $55,000 per year, plus generous benefits.

Primary Job Responsibilities:

  • Provide all onboard training to employees to ensure a smooth transition into the firm. Thereafter, serve as the primary point of contact to answer questions or assist new employees.
  • Provide educational learning classes, lunch and learns and boot camps to get our team up to speed on all the new programs and features of our software.
  • Be a “go-to” person who is comfortable with being able to quickly respond to “on the fly” questions during the day and after business hours.
  • Create “how-to” guides for our staff on frequently-asked questions. This may include videos or links to be shared on our intranet site.
  • Assist our team with reinforcing digital security best practices firm-wide.
  • Serve as liaison between the firm and third-party vendors.
  • Maintain relations with software providers – including research & development.
  • Travel to our offices around the country.
  • Be or become highly proficient in all software programs used by our firm. This includes, but is not limited to: Microsoft Office 365, Rippe Kingston, document management systems, and case management systems.

Nice, but not required:

  • You have worked in a law firm before.
  • You have some experience in coding.
  • Direct-facing teaching or customer service experience.


Required Education: Bachelor’s degree

Required Experience: Minimum of five years’ experience in the workplace.

Lawyer - Charleston, WV

Bailey & Glasser, LLP is seeking lawyers in its Charleston, WV office. Successful candidates will have excellent academic credentials and references; 2-4 years of litigation experience and clerkships are preferred. To apply, please send cover letter, salary requirements and a resume to  

Bailey and Glasser led our company through a complicated business restructuring, and we could not be more pleased with the result. The lawyers and staff are open, helpful and welcoming, and they continue to go out of their way to make sure our company is successful.

Nelle Ratrie Chilton, Chairman
Dickinson Fuel Co., Inc.